The Dealer Chat Leader
Choose Your Chat Provider Wisely
ContactAtOnce! is the only chat solution that connects dealers with prospects visiting their dealership website and websites across the internet where their inventory is listed. It is the most widely deployed live chat in the automotive industry and used exclusively by:
- Edmunds.com
- AutoTrader.com
- Cars.com
- CarsDirect.com
- EveryCarListed.com
- UsedCars.com
- CarSoup.com
- OEM Websites
- And Over 10,000 Dealers
While the rebranded products of our competitors offer features that have been repurposed for dealership use, ContactAtOnce! continues to customize its chat product with innovative new features focused on improving the dealership’s bottom line.
Chris Forsythe, David Stanley Chrysler 
“ContactAtOnce! fully managed chat is responsible for a 25% increase in our sales, both new and used. ContactAtOnce! is the most cost-effective way to sell more cars immediately.“
More Than Features – It’s About Results.
Here are a some of the important features that are improving results for dealers:
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Dealer Chat Network Take the limits off. With ContactAtOnce! you can receive chats from your dealership website in addition to chats from AutoTrader.com, Cars.com, OEM sites, Craigslist, Facebook and more. |
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Centralized Tracking & Reporting One reporting system to track incoming chats from all locations where dealership chat icons appear (Dealership sites, Third-Party sites, Craigslist, etc.) Dealers can compare themselves against other dealerships within the same brand, region or dealer group. |
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Automatic Login/Logout Some live chats only work when users are logged in. ContactAtOnce! auto-detects when salespeople are present and ready to answer. This way, salespeople can focus on selling instead of trying to remember to log in and out each day. |
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Photos Of Actual Salespeople, Not Models Online consumers want to chat live with real people. ContactAtOnce! can display the actual names and photos of salespeople to help them build greater trust and rapport with buyers. |
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Option for Dealers to Answer, Fully Outsource or Both Dealers can choose to answer their own chats, fully outsource their chats to a chat receptionist or combine the two approaches by using a chat rollover service to answers chats when no one at the dealership is available. |
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Chat from Mobile Devices Answer chat leads from iPhone, iPad, or iTouch with the ContactAtOnce! Mobile Chat App. Mobile Chat for Android and other smartphones is also available via the ContactAtOnce! Mobile Desktop Extension. |
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Dealer Group-Level Management Group-level management and tracking allows group administrators, managers and Business Development Centers (BDCs) the ability to configure, manage, and track group performance across all stores from a single sign-on. |
What makes ContactAtOnce! the leader in dealer chat? Find out for yourself.